FAQ

Health & Safety

We take great pride in crafting high-quality candles that are designed to create a warm and inviting ambiance in your home. However, it is important to exercise caution and follow these safety guidelines to ensure a safe and enjoyable experience with our candles.

 

1. Never leave a burning candle unattended: Always remember to extinguish your candle before leaving the room or going to sleep. Safety is paramount, and it is essential to prevent any accidental fires.

2. Keep out of reach of children and pets: Our candles may look and smell delicious, but they are not edible. Please keep them away from children and pets who may be tempted to play with or ingest them.

3. Place candles on a heat-resistant surface: To prevent any accidents, ensure that your candles are placed on a stable and heat-resistant surface. Keep them away from flammable materials, such as curtains or paper.

4. Trim the wick before each use: Prior to lighting your candle, trim the wick to approximately ¼ inch. This will help prevent excessive smoke and ensure a cleaner, more efficient burn.

5. Burn candles in a well-ventilated area: It is important to provide proper airflow when burning candles. Avoid placing them in confined spaces or areas with poor ventilation to minimize the risk of soot buildup.

6. Do not burn candles for more than 4 hours: To prevent overheating, it is recommended to extinguish the candle after approximately 4 hours of continuous burning. Allow the candle to cool before relighting.

7. Do not touch or move a burning candle: Candles can become hot during use. Avoid touching or moving a lit candle to prevent burns or accidental spills.

By purchasing and using our candles, you acknowledge that you have read and understood these safety guidelines. We strive to provide you with a delightful and safe candle experience. If you have any questions or concerns, please don't hesitate to reach out to our customer support team.